FAQ

Q: What is the estimated delivery time?

A: Within 30 days after getting down-payment.

Q: Which payment terms can be accepted?
A:1.By T/T. 30% is deposit and 70% is paid upon approving production.

2.By L/C. Must be at sight with recognized bank.

3.Western Union or Paypal for sample cost.

Q: What’s the quality guarantee?
A: 1.Marble arts comply with two standard. 

a) ASTM C503-05 and ASTM C1526-03 used for natural marble of Quarry.

      b) Senior craftsman’s quality standard or clients’ request.

 2.Bronze or stainless steel arts comply with two standards.

 a)As per material analysis report from manufacturer. 

 b)Senior craftsman’s quality standard or clients’ request.

 3.Strict and professional quality management system can accept third party’s inspection, such as SGS or etc.

Q: What is the transportation cost?

A: 1.Favorable cost for sea transportation or air flight from forwarder.
2. Accept DDU service with reasonable cost.